Golden Rules for Connecting via Teams or Zoom

It is imperative that you do not attempt to speak over someone, as the reporter can only hear and write one voice at a time.

Improve your remote discovery experience by downloading the app. Accessing Teams or Zoom through a browser can lead to certain limitations. Download Teams here or Zoom here.

The court reporter will log in 30-45 minutes prior to the scheduled start time. Log in at least 10 minutes early to ensure you have a successful, reliable connection and decent audio/video.

A built-in laptop microphone is usually not ideal for a remote discovery and can result in echoing issues. Try a headset (preferably not Bluetooth) or a conference microphone for good audio quality.

Aim for one microphone for each speaker. If you are using a laptop mic, please use it for one person only. If you have a conference phone, an external microphone should be placed every 5 feet.  

Use an Ethernet cable to ensure you have a solid internet connection. 

If you are not asking/answering questions, we'd ask that you please mute your mic to reduce background noise.

This is so important that it goes in twice. Avoid crosstalk at all times.

Test your connection and audio settings ahead of time with a Zoom meeting test call.

Check your internet speed ahead of your questioning or discovery. You want a minimum of 10 mbps.

If your connection is less than 10 mbps, you can enter your location to troubleshoot.